Privacy Policy

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Bondi Spaces Pty Ltd 

Effective Date: 2 March 2026

Bondi Spaces Pty Ltd (“Bondi Spaces”, “we”, “us”, or “our”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our website, showroom services, B2B Portal, or interact with us in relation to our products and services.

1. Information We Collect

We may collect personal information when you:

• Browse our website or B2B Portal
• Submit an enquiry or contact form
• Apply for or access a trade account
• Book a showroom appointment
• Place an order or request a quotation
• Contact us via email, phone, or social media
• Subscribe to updates or marketing communications

The types of personal information we may collect include:

• Name and job title
• Company name and ABN
• Business or delivery address
• Email address and phone number
• Project information and specifications
• Order and transaction details
• Payment information processed securely through third-party providers
• Website usage data, IP address, browser type, and analytics information

2. How We Use Your Information

We collect and use personal information for purposes including:

• Responding to enquiries and showroom appointment requests
• Processing trade account applications
• Managing quotations, orders, deliveries, and pickups
• Providing customer support and project coordination
• Maintaining our B2B Portal and internal systems
• Issuing invoices and processing payments
• Improving our website, products, and customer experience
• Sending relevant business updates, product information, or marketing communications
• Complying with legal, regulatory, and record-keeping obligations

You may opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.

3. Disclosure of Information

We may disclose personal information to trusted third parties where necessary for business operations, including:

• Suppliers and manufacturers for order fulfilment and warranty support
• Freight, logistics, and delivery providers
• IT service providers and software platforms, including Cin7 Core
• Payment processors and financial service providers
• Professional advisers such as accountants, auditors, and legal advisers
• Government, regulatory, or law enforcement authorities where required by law

We take reasonable steps to ensure third parties manage personal information securely and in accordance with applicable privacy obligations.

4. Website Analytics & Cookies

Our website may use cookies, analytics tools, and similar technologies to improve functionality, understand website traffic, and enhance user experience.

Information collected may include pages visited, browsing behaviour, device information, referral sources, and session duration.

You may disable cookies through your browser settings; however, some website features may not function correctly.

5. Data Security

Bondi Spaces takes reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Access to trade accounts and restricted portal areas is password protected. Users are responsible for maintaining the confidentiality of their account credentials.

While we take reasonable precautions, no online transmission or storage system can be guaranteed as completely secure.

6. Access & Correction

You may request access to the personal information we hold about you and request correction of inaccurate, incomplete, or outdated information.

Requests may be submitted using the contact details provided below.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law, including taxation, warranty, accounting, and regulatory obligations.

8. Overseas Disclosure

Some of our service providers, software platforms, or cloud-based systems may store or process data outside Australia.

Where overseas disclosure occurs, we take reasonable steps to ensure personal information is handled in accordance with Australian privacy laws.

9. Third-Party Links

Our website may contain links to third-party websites, suppliers, manufacturers, or external platforms.

Bondi Spaces is not responsible for the privacy practices, content, or security of external websites.

We encourage users to review the privacy policies of third-party services before providing personal information.

10. Changes to This Privacy Policy

Bondi Spaces reserves the right to update or amend this Privacy Policy at any time.

Any updates become effective immediately upon publication on our website.

Continued use of our website, services, or Portal constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or would like to make a privacy-related complaint, please contact:

Bondi Spaces Pty Ltd 

491 Willoughby Rd, Willoughby NSW 2068 

Email: info@bondispaces.com.au 

Website: www.bondispaces.com.au

We will respond to privacy-related enquiries and complaints within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).